1. Introduction

Hidden Treasures Child Care (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of parents, guardians, and website users.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit forms, enroll a child, or opt in to receive SMS communications.

By using our services or website, you agree to the terms outlined in this Privacy Policy.

2. Business Information

Business Name: Hidden Treasures Child Care
Address: 1941 Dean Road, Jacksonville, Florida 32216
Phone: (904) 725-6784
Email: [email protected]

3. Information We Collect

We may collect personal information when you interact with our website or services.

Personal Information

Full name

Phone number

Email address

Child enrollment details (if provided)

Appointment or tour information

Automatically Collected Information

IP address

Browser type

Device information

Website usage data

4. How We Use Your Information

We use your information to:

Respond to inquiries and provide childcare information

Schedule tours or enrollment meetings

Send service-related updates

Communicate regarding enrollment and childcare services

Send SMS messages (if consent is provided)

Improve our website and services

Comply with legal requirements

5. SMS Communications & Consent

If you provide your mobile phone number through our forms or communication channels, you may opt in to receive SMS messages from Hidden Treasures Child Care.

These messages may include:

Tour confirmations

Appointment reminders

Enrollment updates

Service notifications

Promotional messages (if separately consented)

Message Frequency:

Message frequency may vary.

Message & Data Rates:

Message and data rates may apply.

Opt-Out Instructions:

You may opt out at any time by replying STOP.

Help Instructions:

Reply HELP or contact us at (904) 725-6784.

Consent Statement:

Consent to receive SMS messages is not a condition of enrollment or service.

6. Mobile Information Sharing & SMS Consent Protection:

Hidden Treasures Child Care does not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Mobile information collected for SMS communications is used solely to provide requested services such as appointment reminders, enrollment updates, and childcare-related notifications.

Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers who assist in delivering SMS communications and who are contractually obligated to safeguard such data.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality

Understand user behavior

Enhance user experience

You may disable cookies through your browser settings.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain records

Comply with legal obligations

10. Your Rights

You may have the right to:

Request access to your personal data

Request corrections

Request deletion of your information

To exercise your rights, contact us at the provided phone number.

11. Third-Party Services

We may use third-party providers (such as CRM systems or messaging platforms) to support operations. These providers are required to maintain confidentiality and security of your information.

12. Children’s Privacy

Hidden Treasures Child Care collects information related to children only from parents or legal guardians and solely for childcare and enrollment purposes.

We do not knowingly collect information directly from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

14. Contact Information

Hidden Treasures Child Care
1941 Dean Road
Jacksonville, Florida 32216

Phone: (904) 725-6784
Email: [email protected]

Privacy Policy Acknowledgment

By using this website or submitting your information through our forms, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Service, including consent to receive SMS communications where applicable.